Avalara

We used Avalara to track, file, and remit state and international sales taxes.

We file sales tax returns in almost all taxable states. Avalara files our returns. We also use CertCapture and TTR.

We use Avalara to track our sales tax eligible sales and calculating the correct amount of sales tax that should be charged and remitted to the states. We also utilize Avalara's involvement in the Streamlined Sales Tax process as a filer. Lastly, we take advantage of Avalara's research and other state tax information to assist us in our day to day operations.

Avalara has provided excellent service in helping us setup each state we have nexus in for sales and use tax. Since the time of getting are accounts setup with each state, we now use Avalara for calculating sales and use tax, housing exemption certificates, and filing returns. The calculating sales and use tax is amazing, we do not have to worry about whether or not we have received and are collecting sales tax based on the most recent updates from each state. Avalara has incorporated into their system the ease of handling these tax updates for each state. Certcapture, which helps with the exemption certificates, works great and seemless with Avatax and helps us manage all of our exemption certificates, let's us know when we need to collect new certificates from our customers, and determines whether or not the customer reason of exemption is valid for each state. <br><br>We have sales all around North America and managing each state would require many employees to stay on top of managing sales tax in each state. We are able to have two employees that use only maybe 20 percent of their time in managing all of our transactions in Avalara.<br><br><br><br><br><br><br><br>

Our company uses it to capture sales tax in our e-commerce business. We integrate AvaTax with WooCommerce platform. We also use Avalara to submit the sales tax returns.

We were told that Avalara can do what we needed it to do but after the purchase we spent a year talking to their support and no one could help us. Turns out we dont even need to use this platform. Cancelling was a nightmare.

It's used for calculating taxes for various commodities. It can be interfaced with Sage Intacct, and the invoices created in Intacct can be interfaced with Avalara with taxes, where we can download the report and reconcile it weekly. Many other options are also available.

Currently, I am the primary user, with my manager as back-up. I do have plans to roll out the application to billing personnel in my company and to sales for tax calculation.

Determination if sales tax is in applicable in a particular state and/or locality. Also, file sales tax returns in all states applicable. Theoretically, use the product for various other questions related to sales tax, however, that has not worked that well.

We are using Avalara for filing returns every month. Before using Avalara its to complicated to calculate tax on the basis of States and Counties. Now it's too easy, the transaction is automatically recorded on Avalara and integration provide us the auto calculate taxes.

We only use a small portion of Avalara's capabilities. I have found that their presence outside of the US makes submitting tickets challenging, and their tracking for cases could use improvement. I have heard many users commend Avalara for their use of the product; our company just doesn't have much of a need.

The company uses Avatax integrated with invoicing software to calculate sales tax in 20 different states. Avalara also files the returns and makes the prepayments as needed.

We use Avalara to manage our sales tax compliance. We sell to customers across the United States including doing a lot of drop shipments for our customers. This leads to complexity as we navigate sales tax. Avalara helps us manage exemptions and ensures we charge the customer the correct amount. They also help save us from administration time in filing the sales tax returns.

We use Avatax because we are shipping to customers all over the country and frequently need to collect and remit sales tax on behalf of the customers and states.

We use Avalara Avatax and Avalara Returns and are registered in most states either under Physical or Economic Nexus. Avalara provides the granular detail of tax rates in every jurisdiction so that we don't need to stay on top tax rate changes that seem to happen almost daily!

We are currently using AvaTax for Filing returns, looking up rates, and CertCapture. Most all of our divisions use the programs as it makes the taxability decisions so much easier and more accurate. CertCapture helps to have one formatted letter to send to new customers for Certificates, and expired or expiring certificates.

Signing up was easy and completed in a matter of minutes with a real person on the phone. After that, it was all downhill. Support is the worst of any company we deal with. Don't expect a real person to ever call you. Its all done by email. Employees all work from home so they lack any personal skills outside their little box. I email them a question and don't hear back for a few days. Then they explain I just need to login and everything is on my account page. They take money from my card with no explanation as to what all the "fees" are. We just paid a 33.00 fine to the state for something. They claim in Email "that shouldn't have happened" Well - no S**T ! No refund. Then they took 100.00 too much last month and will issue a credit. We actually had some kid call us last week about a billing problem, but he said he works remote and isn't in billing - we need to contact them. Well, good luck. Hope their emails make it to my inbox and not my spam folder. <br>At this point, I plan to just lick my wounds, suck up a 3000.00 loss and cancel everything. Even in the ratings, SUPPORT rates a 3 out of 10. How in the world did they even rate that high. <br><br>As for the Avatar system - I can't even rate it as a 10 when I get a bill with 3 different "fees" and no explanation as to what the fees are for. A 700 dollar tax bill with a 1400 debit to my account for 3 "fees"? I think a lot of their ratings are fake BOTS when you see nothing but a glowing report with -0- negative issues. I plan to shop around and find a different provider, but this experience has been so bad I may just have to keep it in house.

We use Avalara to help with all our tax needs including reporting, tax requests and sales tax questions. It helps us make sure we have our state sales tax reporting accurately by jurisdiction.

We are a manufacturing company that normally sells to dealers, who then sell to end users. The vast majority of our customers are exempt from sales tax for purposes of resale. Up until 2020, we were only registered in 3 states for sales tax. We then opened an eCommerce site that required the registration and filing of sales tax in all US applicable states. We use Avatax in conjunction with Progressive Edge to capture all taxable sales to our customers in our ERP system. We also use CertCapture to manage all of our resale certificates for thousands of customers.

I use Avalara daily to ensure that we in compliance in every state in regard to sales and use taxes. Avalara make is easy to see the states where we are close to reaching economic nexus in.

Mainly, Avalara helps us make sure we have our state sales tax reporting accurate by jurisdiction as it relates to our myriad purchases we make on a day to day and regular basis. This can defer between the hardware vs software and services and across our disparate locales.

We use Avalara to help with our tax research and savings. It helps us save money by allowing us not rely constantly on outside advisors.

We are in the banking software industry and Avalara does a great job in keeping up with the always changing software laws in the states where software is taxable. The Wayfair vs South Dakota changed this software taxability law to another level that we have not seen in the US before and without Avalara, I don't think it's possible to keep up with the changes day in and day out. Avalara is in my opinion the #1 Sales & Use Tax software available today in the market to tackle these software law changes. Having said that, we use Avalara in conjunction with our ERP (NetSuite) for years now and the process is very smooth. As an out-of-state seller into many jurisdictions the process was becoming unmanageable when we were tracking and reporting sales tax manually. Avalara's service cleaned everythng up and it is a releif not to have to worry about the liability and possible mistakes of manual sales tax reporting. We recently got audited by the State of Texas and when the auditor saw that we are using Avalara, she said this makes the process so much easier, and in fact the audit was finished quitely smoothly. Overall, I love this product/software and the entire Avalara team. I am happy and recommend them to anyone looking for a good sales tax and exemption system.

We use Avatax to file sales tax returns. Now that we file based on financial nexus, Avalara helps to keep us in compliance.

We currently use Avalara in the finance and accounting departments. We love how great it is for Avatax and filing sales tax returns. It helps us keep track of all our exempt customers in one centralized system. We use it multiple times a day to reference whether sales tax should be charged to a customer.